Gold Star Web Hosting > Knowledgebase > Web Hosting FAQs


Can I buy hosting from Gold Star without buying a domain name?
You can have the hosting service with one company and domains with another. You do not have to...
Can I cancel the hosting at any time?
We offer a no contract service, with no tie ins. Although once you've used our fast and reliable...
Do you offer unlimited hosting?
Yes we do. Our PREMIUM PLAN offer unlimited space, bandwidth, email accounts and MySQL databases....
Do your hosting packages come with MySQL Databases?
Yes, on our Premium Plan you get UNLIMITED databases, with 10 and 2 provided on our Regular and...
Does the service include a website builder?
We provide Zyro Site Builder FREE OF CHARGE with our Premium Plan. (Would cost £6.95 per month if...
How can I test or preview my website before switching DNS?
There are a few different ways to preview your site before DNS resolves. This will allow you to...
How quickly will my hosting plan be active?
Following payment, your account will be instantly activated & you will be sent a full welcome...
I have a domain name with another company. How do I use it with Gold Star Web Hosting?
You would just need to update the nameservers of your domain names (Also known as DNS to):...
Is your hosting compatible with Windows, Mac, etc.?
Absolutely, our hosting service will work regardless of whether you are using a Windows...
My website is hosted elsewhere, how do I transfer to Gold Star Web Hosting?
Transferring a website from another suppliers web hosting is a relatively simple process. If you...
What applications can I install?
Installing web applications can be done in minutes and it's easy with our hosting packages, as we...
What Control Panel do you provide?
We provide cPanel on our hosting plans.  cPanel is the most popular, straightforward and...
What is cloud hosting?
When you host a website on cloud hosting, the files of your website are stored on multiple...
What is web hosting?
Web hosting is a service that allows you to build your own online presence (website). It is also...
Who needs web hosting?
Anyone that has/needs a website and wants to make it public on the internet. The service is...
Why do you only have 3 plans?
Because, unlike other companies that feel they need to create packages for every eventuality (so...
Will my existing website transfer automatically from current host?
We're afraid the way domains and nameservers work, a website would not automatically transfer....
Will you help migrate website for me?
We maybe able to assist for you, but we'd need access to your current hosting account to assess...

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