Gold Star Web Hosting > Knowledgebase > Misc


Connecting to FTP using FileZilla 3.10
If you are experiencing issues with connecting to your FTP area using FileZilla 3.10, please...
Default Nameservers for Gold Star Web Hosting
The default nameservers for our hosting accounts...
Do you have a telephone contact number?
To ensure we can keep our prices to the clients as low as possible, we do not increase staff...
Enabling or Disabling PHP Modules
We provide the facility to enable/disable PHP modules / libraries per account.To enable a...
How can I move my WordPress site to your hosting?
Make a full WordPress Transfer A WordPress migration from your existing provider to your new...
How can I test or preview my website before switching DNS?
There are a few different ways to preview your site before DNS resolves. This will allow you to...
How do I contact you?
Firstly, if you have a query, don't forget to check our FAQ's knowledgebase - you'll find it...
How do I install WordPress?
To install WordPress on your hosting account, please follow the steps below:1.  Log in to your...
How do I move my WordPress site from one folder to another?
We often receive support requests where customers have installed WordPress into a subdirectory...
If I’ve bought my domain from another registrar, can I host my website with you?
Yes, not a problem.You have 2 choices when purchasing a web hosting plan from us: (i) Transfer...
Is Gold Star Web Hosting suitable for WordPress?
Our cloud hosting service is ideal for building websites using the Wordpress content management...
Is my website down?
We pride ourselves in all aspects of our platform.  As such, our platform uses Mod Security....
My website is hosted elsewhere, how do I transfer to Gold Star Web Hosting?
Transferring a website from another suppliers web hosting is a relatively simple process. If you...

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