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Why have I been sent an invoice for renewal, when I have an automated subscription in place.




As part of general accounting, you will be sent an invoice for a service 14 days before it is due to renew, regardless of whether you have an automated subscription in place to pay it.

Not only will this invoice act a reminder that payment is about to be taken, it can also be an opportunity to check your subscription is in place ok. if it is, then you need take no further action, payment will simply go through.
If there is a problem with your automated subscription, then receiving this invoice gives you the chance to rectify before due.

Once payment has been received, you will receive a Payment Confirmation Invoice.

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